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After the software is installed, Windows may display a dialog similar to "This program might not have installed correctly". This is a known bug with Windows installer and can be ignored.

Although, as many times as we have tested the installation of this program, we have never seen this warning pop up.  We contemplated not even posting this information, but in the end we felt you should know about this in case it happens to you.

If you have successfully installed our software, and the "Test and Balance Tools" tab is not showing when you open Excel, it is likely due to one of two different things.

Possible Problem #1...

...could be the .Net Programmability Support for Excel is not installed.  This happens frequently when this option isn't chosen during the initial installation of Excel.  If this is the problem, you will need to install it.  Don't worry, it's actually quite simple.  The installation CD should NOT be needed for this.

Click on the link to the right, that corresponds to your operating system, and we will forward you to the step-by-step instructions needed to complete the .Net Programmability Support installation.

Windows XP

Windows Vista

Windows 7

Windows 8

Possible Problem #2...

...could be Excel did not allow our software to automatically load during startup.  If this is the problem, you will have to change the settings in Excel, to tell it to load our software every time is starts up.  Don't worry, it's actually quite simple.

Click here for instruction on how to fix this problem